Refund Policy

At Debilders eCommerce, we strive to ensure that our customers are satisfied with their purchases. If you are not completely happy with your order, you may be eligible for a refund based on the terms outlined below.

1. Returns and Eligibility for Refund

To qualify for a refund, the following conditions must be met:

• The item must be in its original, unused condition.
• The product must be returned within 30 days from the date of receipt.
• Items must be returned with all original packaging, tags, and accessories.
• Certain items (e.g., perishable goods, customized products, or final sale items) are not eligible for refunds.

2. How to Request a Refund

To initiate a return and refund:

• Contact us at [Your Support Email] with your order number, reason for return, and any relevant details.
• Once your return request is approved, we will provide you with instructions on how to send the product back to us.

3. Return Shipping

• You will be responsible for covering the return shipping costs unless the item received was defective or incorrect.
• For defective or incorrect items, we will provide a prepaid shipping label for returns.

4. Refund Processing

Once your returned item is received and inspected, we will send you an email to notify you of the status of your refund.

• If the return is approved, your refund will be processed within [7-14] business days and automatically applied to your original method of payment.
• Please note that it may take additional time for your bank or credit card company to process the refund and post it to your account.

5. Non-Refundable Items

The following items are non-refundable:

• Digital downloads
• Gift cards
• Perishable goods
• Sale items or items marked "final sale"

6. Exchange Policy

If you wish to exchange an item for a different size, color, or product, please contact our customer service team at [Your Support Email] for assistance. Exchanges are subject to product availability.

7. Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at [Your Support Email] or [Your Phone Number]. We will arrange for the return and replacement of the item or issue a refund at no additional cost to you.

8. Contact Us

For any questions or concerns regarding our refund policy, please reach out to our support team at:

• Email:support@Debilders.site